Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit allaboutcookies.org.
- Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
When we talk about Personal Information in this Privacy Policy, we mean both Device Information and any information you provide to us directly, for example through our contact forms.
Tracking technologies we use
We use the following third-party tracking and performance technologies on the Site:
Google Analytics
Helps us understand how visitors use the Site. Read Google’s privacy policy or opt out here.
Cloudflare Insights & Web Analytics
Privacy-focused analytics from Cloudflare, Inc. that measure Site performance and visitor trends without using cookies or tracking individuals across websites. Read Cloudflare’s privacy policy.
Cloudflare Rocket Loader
A performance tool provided by Cloudflare, Inc. that improves page loading times. It does not collect personal information for advertising purposes.
Where required, these technologies are only activated with your consent, which you can give or withdraw at any time via our cookie banner (powered by CookieHub). You can also manage or disable cookies through your browser settings.
How do we use your personal information?
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site, for example by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing campaigns.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your rights
If you are located in the United Kingdom or the European Economic Area, you have the following rights under the UK GDPR and EU GDPR in relation to your personal information:
The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to request that inaccurate personal information is corrected
The right to request that your personal information is erased
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent at any time, where processing is based on consent
If you would like to exercise any of these rights, please contact us using the details in the Contact us section below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk.
Do not sell or share my personal information
HFX Ltd does not sell, rent, or share your personal information with third parties for monetary or other valuable consideration, and does not share personal information for cross-context behavioural advertising as defined under the California Consumer Privacy Act (CCPA/CPRA). If you are a California resident and have questions about your privacy rights, please contact us.
Children’s privacy
Our Site and services are intended for business users and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete that information promptly.
Do Not Track and Global Privacy Control
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. However, we do honour Global Privacy Control (GPC) signals where required by applicable law, and you can manage your cookie preferences at any time via our cookie banner.
Data retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page.