Meet the Team
At HFX, we know that brilliant workforce management starts with having the right people on your side. Our leadership team is all about providing clear, human and direct support to make sure your organisation gets the absolute best out of our solutions.
We bring together a wealth of experience across customer service and project delivery to look after you at every step. Whether you are just getting started with us or going through a major software migration like moving over to our Imperago cloud platform, our departments work hand-in-hand to make the whole process completely seamless.
With a dedicated focus across our operations and expert project management leadership, we are here to ensure your technology truly works for your people. We are more than happy to handle the heavy lifting, leaving you free to focus on what matters most: your workforce.
Sales Team
Solutions, Not Sales Pitches
We listen first, sell second. Tell us your workforce headaches and we’ll match you to the right fix, honest advice, zero pressure, the perfect start.
Support Team
Tech Support That’s Got Your Back
Fast fixes, expert minds, max uptime. We tackle the tricky stuff and smooth out integrations — so you get every drop of value from our platform.
Project Team
Projects Planned and Delivered
A friendly mix of Project Managers and Implementation Consultants who make sure getting up and running is as smooth as possible. We’re the people you’ll work with from kickoff to go-live, keeping things on track, untangling the tricky bits, and making sure the product actually fits the way you work. We love a well-run project and a happy customer in equal measure.
Engineering Team
Installing and fixing
The people who make sure everything works in the real world, not just on paper. From building and testing the kit to getting it installed and running on-site, we’re the ones who show up, roll up our sleeves, and get the job done. We take pride in doing things properly, spotting problems before they become headaches, and leaving every site better than we found it. We’re a practical, hands-on bunch who genuinely enjoy the challenge of making the physical stuff just work.
Development Team
Development and Improvements
Our Software Development team builds and continually refines the powerful technology at the heart of your workforce management operations. They turn real-world challenges into reliable, intuitive features, writing the robust code and thoughtful improvements that keep our platform fast, secure, and always evolving. Their innovative approach ensures the software you depend on today only gets better tomorrow.